Important Notice

There is a planned city-wide strike in Hong Kong on 5 August 2019 which has led to flight cancellations and flight delays into Hong Kong.

Kindly be informed that disruptions arising out of the strike in Hong Kong, may not be covered unless the travel policy was issued & travel arrangement was confirmed prior to 5 August 2019 0001 hours.

Travelers who purchased travel insurance or confirm travel arrangements on or after 5 August 2019 may not be covered as the event would not be considered unforeseeable.

As always, we will assess any claims for trip cancellation and additional expenses incurred based on the individual circumstances as well as the terms and conditions of the policy.

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Key benefits See the world to your heart's content with our comprehensive coverage, insuring inconveniences such as baggage loss, flight delays, trip cancellation, medical emergencies and more. NEW ENHANCEMENT: With immediate effect, Allied World will extend coverage for travel delay claims due to operational delay of the air carrier. This shall apply to all travel delay claims with an event date on or after 15 October 2018, irrespective of the policy purchase date and/or travel departure date.
Cover up to S$500,000 Overseas Medical Expenses
Unlimited medical evacuation and repatriation coverage
Cover wide range of activities such as scuba diving, trekking, bungee jumping, hang gliding, tandem parachuting and skiing
Automatic extension of coverage due to travel delay
Full Terrorism coverage (including Nuclear, Chemical & Biological events)
24-hour FREE worldwide emergency assistance

In the event of the happening or warning of any riot, strike or civil commotion, war or war like situations, health threatening situations, natural disasters for which travel advisory is issued by the authorities recommending postponement of all non-essential travel, the policy shall not cover such events unless the journey had already commenced prior to the advisory.

As such, you may wish to visit the MFA website for the latest Travel Notices and/or Travel Advisories before purchasing your travel insurance.

For medical advice or worldwide emergency assistance, please call Allied World 24-hour Emergency Hotline +65 6423 0503. For further assistance, please contact Allied World at


Allied World is an international business founded on personal relationships. Today, we have over 1,400 employees in 20 offices around the world, and we continue to build innovative solutions for individuals, small businesses and large corporations.
We'll take the time to talk, listen and develop long-term relationships. The better we understand your needs, the better we can serve you. We're nimble and responsible, yet large enough to be experienced and financially secure.

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In Allied World, we pride ourselves for settling all valid claims fairly and quickly to our policyholders when an insured event arises. We understand the distress that the policyholders are experiencing when face with a loss and we are committed to assisting the policyholders to restitute their activities and lives through the simplification of claims process and fast expedition of all valid payments.

Tell Us About Your Claim: Contact: +65 6220 1188 Fax No.:+65 6423 0798 Email:

(Office Hours: 8.30am to 5.00pm,
Mondays to Fridays, excluding Public Holidays)

Emergency Reporting After Office Hours: Contact: +65 6423 0503 (24 hours) Click here to download travel claims FORM